Terms of service

Terms & Conditions

Last Updated: 13/10/2026

Welcome to Ursbae.

These Terms & Conditions (“Terms”) govern your access to and use of the Ursbae website, including your purchase of products through the Website.

By accessing or using the Website, you agree to these Terms.

1. About Ursbae

Ursbae operates an online retail store offering women's clothing, innerwear, lingerie, and related products.

Business Name: Ursbae 

Email: info@ursbae.in

2. Eligibility

You may use the Website only if you are legally capable of entering into a binding contract under applicable law.

If you place an order on behalf of another person or entity, you confirm that you are authorized to do so.

3. Product Information

We make reasonable efforts to display product descriptions, colours, sizes, measurements, images, and other information accurately.

However, actual colours may vary depending on your device or screen settings.

Product measurements may also have reasonable manufacturing tolerances.

4. Product Availability

Products are subject to availability.

We may limit quantities, discontinue products, or modify product offerings without prior notice.

If a product becomes unavailable after you place an order, we may contact you regarding an alternative solution or refund, as appropriate.

5. Pricing

Prices are displayed in Indian Rupees (INR) unless otherwise stated.

Applicable taxes and shipping charges will be displayed as required before checkout.

We reserve the right to correct pricing, typographical, inventory, or product-information errors.

If an obvious pricing error affects an order, we may contact you before fulfilment to confirm whether you wish to proceed at the correct price or receive a cancellation/refund where applicable.

6. Orders

Placing an order constitutes an offer to purchase the selected products.

An order confirmation does not necessarily guarantee fulfilment if circumstances arise that prevent us from fulfilling the order.

We may cancel or refuse an order where reasonably necessary, including in cases involving suspected fraud, payment problems, inventory errors, pricing errors, or violation of these Terms.

7. Payments

Payments may be processed through third-party payment providers.

You agree to provide accurate payment and billing information.

Your transaction may also be subject to the terms and privacy policies of the relevant payment provider.

8. Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return, Refund & Exchange Policy.

By placing an order, you acknowledge that certain intimate apparel may be subject to hygiene-related return restrictions.

Nothing in these Terms limits rights that cannot lawfully be excluded under applicable law.

9. Promotions and Discounts

Promotional codes and discounts may be subject to additional conditions.

Unless expressly stated otherwise:

  • Promotional codes cannot be exchanged for cash
  • Only one promotional code may be used per order
  • Promotions may not be combined
  • Promotions may have expiry dates
  • Promotional products may have separate return conditions

10. Intellectual Property

All Website content, including text, photographs, graphics, logos, product images, designs, trademarks, and other materials, is owned by or licensed to Ursbae unless otherwise stated.

You may not reproduce, distribute, modify, copy, publish, sell, or commercially exploit Website content without prior written permission.

11. User Reviews and Content

If you submit a review, photograph, testimonial, comment, or other content to Ursbae, you represent that you have the right to submit that content.

You grant Ursbae a non-exclusive, royalty-free right to use, reproduce, display, and publish the submitted content for legitimate business and marketing purposes, subject to applicable law.

You must not submit unlawful, defamatory, misleading, abusive, infringing, or inappropriate content.

12. Prohibited Activities

You must not:

  • Use the Website for unlawful purposes
  • Attempt to gain unauthorized access to the Website or its systems
  • Interfere with Website security
  • Submit fraudulent orders
  • Use automated systems to abuse the Website
  • Scrape or copy Website content without authorization
  • Impersonate another person or entity
  • Upload malicious code
  • Misuse promotional offers
  • Engage in activity that may harm Ursbae or its customers

13. Third-Party Services and Links

The Website may contain links to or integrations with third-party websites and services.

Ursbae is not responsible for the content, availability, security, or practices of third-party services that are outside our control.

14. Website Availability

We do not guarantee that the Website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend or modify Website functionality for maintenance, upgrades, security, or other legitimate reasons.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Ursbae will not be responsible for losses arising from circumstances beyond our reasonable control.

Nothing in these Terms excludes or restricts liability that cannot legally be excluded or restricted under applicable law.

16. Force Majeure

We will not be responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, extreme weather, strikes, transportation disruptions, government actions, war, civil disturbances, internet failures, or other similar events.

17. Governing Law

These Terms shall be governed by the laws of India, subject to applicable consumer-protection and other mandatory legal rights.

18. Changes to These Terms

We may update these Terms from time to time.

The updated Terms will be published on this page with a revised “Last Updated” date.

19. Contact Us

Ursbae
Legal/Customer Support Email: support@ursbae.in